Plain numbers. Nothing that climbs when you're not looking.
Two ways to buy Zone Ten. The admin agent is a subscription — one flat monthly for the whole business, from £450, plus a one-off onboarding from £2,500 to build it around you, and it starts with a £1,500 Discovery Sprint that comes off the onboarding in full if you go ahead. Chatbots, voice agents and custom builds are one-off projects — a fixed price agreed at scoping, with an optional monthly Tune-up to keep them sharp. Either way, start with the free audit and see the hours before you spend a penny.
Ways to buy Zone Ten
Free
Zone Ten Admin Audit
£0 / no card
- Tell us how your week runs — takes two minutes
- Zone Ten shows what it would take off your plate, specifically
- A realistic estimate of hours won back each week
- Your highest-impact first task to hand over
- A PDF you can keep, whatever you decide
Core — most businesses start here
Zone Ten Core
From £450/month
plus a one-off onboarding fee from £2,500 — charged once, before the first month
- Zone Ten built around your business, done for you
- Email triage and drafted replies
- Quotes, documents and reports prepared
- Scheduling and invoice chasing
- You approve every single output
- Core SLA — response and fix times, in writing
Core begins with the £1,500 Discovery Sprint below, credited in full against this onboarding if you commission within 30 days. Both figures — the onboarding and the monthly — are set at scoping and fixed in writing. The monthly moves with how much of the week you hand over, not with headcount. We take on a small number of businesses at a time so every setup is done properly.
Talk to us about CoreComplete — coming soon
Zone Ten Complete
Coming soon
- Everything in Zone Ten Core
- Wider workflows across the business
- Deeper integration with your tools
- Priority SLA — faster response and fix
For businesses ready to hand over more. Start with Core and grow into it.
Not yet availableThe free audit finds the lost hours. The Discovery Sprint proves they can actually be taken back — £1,500, credited in full if you go ahead. Core then takes them over: onboarding from £2,500, then from £450 a month. Complete extends it once Zone Ten has proved itself in your business.
The Discovery Sprint. £1,500 — and it comes back to you.
The free audit takes two minutes and shows you where the hours go. Before we build anything around your business we go properly deep: three days of work, delivered inside ten working days, ending in a fixed-price quote you can hold us to. It comes before Zone Ten Core and before any custom agent build — we won't quote a build we haven't looked at properly. Chatbots and voice agents don't need it; those start with a free 45-minute scoping call.
| What we do | Why it matters |
|---|---|
| Half a day with you | We walk your actual week — who does what, and where the time really goes |
| Systems review | Inbox, calendar, phone, accounts and your trade software, checked for what can genuinely be handed over |
| Integration feasibility | Whether your software will let us in. The single biggest killer of automation projects, and unanswerable without looking |
| Data and GDPR | What personal data touches the work, and what has to stay inside your building |
| Written deliverables | A process map, 3–5 workflows ranked by hours and £ saved per week, an integration risk register, and a fixed-price build quote |
The full £1,500 comes off your onboarding or build if you commission within 30 days of the report — so if you go ahead, discovery effectively costs you nothing. If you don't, you keep the report and owe us nothing further. Either way you see the numbers before you commit.
Discovery for a hybrid or fully private setup is a longer piece of work — it adds a full personal-data map, a DPIA-ready write-up and a hardware recommendation. Ask us and we'll quote it. See Private AI.
Built once, priced once.
Chatbots, voice agents and custom agents are one-off builds: a fixed price on a one-page scope before we start, support included at launch, and a monthly Tune-up if you want it kept sharp. Full tier detail lives on each service page.
| Service | Core | Plus | Complete | Tune-up retainer | |
|---|---|---|---|---|---|
| AI Chatbots | £2,400 | £4,200 | £7,500 | £120/mo | See tiers |
| AI Voice Agents | £3,200 | £5,800 | £9,500 | £180/mo | See tiers |
| Custom AI Agents | £3,500 | £6,000 | from £11,000 | from £400/mo | See tiers |
All prices on this page are in GBP and exclude VAT. Every project price is fixed in writing at scoping — the number on the scope is the number on the invoice. Call minutes and phone-line costs on voice builds are passed through at cost and estimated up front. You can cancel the Tune-up in any month; your build keeps working without it.
We commit to a fix, not just a reply.
Plenty of suppliers promise a fast response. Far fewer put a resolution time in writing. Once your calls, enquiries and admin run on Zone Ten, that difference is everything — so here's ours, in black and white. Tune-up retainer clients get the Core column's commitments on their builds.
| Commitment | Zone Ten Core | Zone Ten Complete |
|---|---|---|
| Support hours | Mon–Fri, 09:00–18:00 UK time (GMT/BST) | Extended hours, priority queue |
| Response — urgent issue | Within 1 business day | Within 4 business hours |
| Response — general query | Within 2 business days | Within 1 business day |
| Fix target — urgent issue | Next business day | Same business day |
| Planned downtime | None in business hours | None in business hours |
| Named point of contact | Yes | Yes — priority line |
On availability: we don't publish an uptime percentage, because a number like 99.9% is a promise about infrastructure we'd have to be able to underwrite around the clock. What we will commit to: no planned downtime during your business hours, and you hear from us before you notice a problem, not after.
If you are outside the UK: these hours are UK time, and response and fix targets are measured in UK business hours — not yours. We would rather say that plainly than imply cover we do not staff. If your business needs support inside your own working day, tell us before you sign and we will be straight with you about whether we can commit to it.
"Urgent" means Zone Ten can't do its job — something has stopped working. The fix target is when we aim to have you running again, not when we pick up the phone. Full terms live in your service agreement, which you see before you sign anything.
Live in weeks, not quarters.
Free audit
Two minutes on how your week runs. Zone Ten shows what it would take off your plate. No card, no commitment.
Discovery Sprint
Three days of work inside ten working days: your week walked, your systems checked, and a fixed-price quote at the end. £1,500, credited in full against the build if you go ahead.
Scoping & onboarding
We agree the first tasks to hand over — or scope your build — and wire Zone Ten into the tools you already use. Days, not months.
First week, first hours back
Zone Ten starts on your highest-impact, lowest-risk task — usually invoice chasing or inbox triage — so you feel the difference immediately, and you approve everything.
Hand over more
As Zone Ten proves itself, you pass it more of the week. Backed by the SLA the whole way, and you can cancel with a month's notice.