It's 9.40pm and a customer just asked what a clutch costs. Somebody should answer.
By morning they've messaged three other garages, and the first one to reply gets the job. A Zone Ten chatbot replies in seconds — with your prices, your hours, your booking diary — on your website, your WhatsApp and your socials. You approve how it speaks before it ever goes live, and it hands over to a human the moment a conversation needs one.
If your enquiries arrive as messages — website forms, WhatsApp, Facebook, Instagram — and half of them land after hours, this is for you. The garage fielding "how much for brakes?" ten times a day. The dental practice whose "do you take new patients?" sits unread till Monday. The lettings agent drowning in "is it still available?". Every one of those is a customer deciding how fast you are.
Answers, books, captures. In your voice.
- 01Answers the questions you're sick of typing — prices, hours, parking, "do you do X?"
- 02Turns "how much for a clutch on a 2019 Golf?" into your actual answer, from your actual price list
- 03Books appointments straight into your calendar and confirms them back
- 04Takes the new-patient or new-client details properly, first time
- 05Drops every lead into your CRM or spreadsheet — name, number, what they wanted
- 06Works across your website, WhatsApp and social channels as one assistant, not three bots
- 07Answers order and stock questions if you sell online
- 08Knows its limits — anything odd or sensitive gets flagged to a human, with the full conversation attached
Live in weeks, not quarters. You test it before anyone else does.
Scope
A short call. We list the questions your customers actually ask and agree a fixed price.
Build
We wire it into your site, WhatsApp and diary. You do nothing technical.
Teach
It learns your prices, FAQs and tone from your material. You put it through its paces and correct anything that isn't you.
Live
It goes to work. First month's support included; the monthly Tune-up keeps it sharp after that.
Three sizes of answered.
Every build is a fixed price, agreed in writing at scoping — the number on the scope is the number on the invoice.
A note on WhatsApp and Instagram: those channels run on Meta's Business API, and Meta approves the account, not us. It is usually straightforward and we handle the application — but it is their timetable, so we scope your website channel to go live first and add the others when approval lands.
Core
Chat Core
£900 one-off
- ChannelsWebsite
- AnswersYour FAQs, prices, hours
- BookingSends your booking link
- LeadsEmailed to you
- Human handoffYes — always
- Typically live in~2 weeks
- Launch support1 month
Plus
Chat Plus
£1,800 one-off
- ChannelsWebsite + WhatsApp
- AnswersEverything in Core, deeper flows
- BookingBooks straight into your diary
- LeadsInto your CRM or spreadsheet
- Human handoffYes — always
- Typically live in2–3 weeks
- Launch support1 month
The diary integration is the step that turns an answered question into a booked job.
Book a scoping callComplete
Chat Complete
£3,400 one-off
- ChannelsWebsite, WhatsApp + one social channel
- AnswersEverything in Plus
- BookingBooks, reschedules, confirms
- LeadsCRM plus follow-up drafts for your approval
- E-commerceOrder and stock questions answered
- Human handoffYes — always
- Typically live inAbout a month
- Launch support2 months
The Tune-up
£120/month
We read the transcripts, retrain it on your new prices and FAQs, fix anything drifting, and send you a plain-English monthly report on what it answered and what it booked. Cancel any month.
All builds are a fixed price agreed at scoping — the number on the scope is the number on the invoice.
Asked before, answered straight.
Will it make things up about my prices?
No — and this is the bit we're strictest about. It answers only from the material you give us: your price list, your FAQs, your policies. If someone asks something it hasn't been taught, it says it'll get a human to confirm, and flags you — it won't guess on your behalf.
What happens when a customer wants a real person?
They get one. Any conversation can be handed to you or your team, with the full chat attached so nobody repeats themselves. And it hands over on its own initiative too — complaints, anything sensitive, anything odd.
Which channels can it live on?
Your website, WhatsApp, and social messaging channels like Facebook and Instagram — depending on tier. It's one assistant across all of them, so it gives the same answers and books into the same diary wherever the customer turns up.
What do you need from me to build it?
Honestly, not much — your price list, your common questions, access to your booking diary, and an hour of your opinions. We do the building; your job is to tell us where it doesn't sound like you yet.
Find out what an answered enquiry is worth.
The free audit shows what's slipping through after hours. Or book a scoping call and we'll price your chatbot in twenty minutes.
Zone Ten handles it.